How Our Find-Engage-Reward System Works

The Nuts And Bolts Of A Brand Advocate System

You know your customers, your business, your brand. The goal of our Find-Engage-Reward (FER) system is leverage that expertise and connect with those customers in a direct and meaningful way - to further develop that brand love! With over 90% of Americans owning smartphones, it is a way to truly connect with people. Our system is designed so that you can connect with people on their phones and not need to call in a developer! Here are some key features:

Management Portal that can control the app and make changes in real-time
Dashboards to get current up-to-date information on who is downloading and using the application
Scoring and tiering system to identify and clarify customer segments
Flexible tools to create unique and interesting ways to engage customers and share information
Announcements and notifications to communicate in different ways

The Management Portal has two primary functions:

1) Compile customer data from other sources, with the ability to add points to that data for further analysis

2) Control what goes out on the app. It is designed to any end user the power to add, change, delete, edit what goes on the app

Both functionalities require ZERO coding experience!

The Management Portal - Where It All Starts

Don't Reinvent The Wheel - Get Things Rolling With Current Customers

The Management Portal allows you to import data from multiple sources. Once imported users can:

Segment customers (we call audiences) in numerous and creative ways
Add points to those customers imported
Start with a base to invite to use the app

This step is not required to use the app, we do have several customers that have started fresh

Now it is time to unleash your creativity to build and create different ways to engage customers. Through the Management Portal you are able to:

Create and alter what is on the menu
Push notifications to customers - even have different messaging for different segments
Control announcements that appear on the app and determine which segment can see it
Create interactive maps
Get instant feedback with polls
Create engaging content to appear on the app through lists
And much more!

We are always improving so feel free to send us your ideas.

Now We Get To Have Some Fun - The Management Portal Allows You To Build Your App